How to Remove TurboTax Deluxe – A Step-By-Step Guide

TurboTax Deluxe is one of the most popular tax software packages available, offering robust features and ease of use. However, there are various reasons why you might want to remove or uninstall it from your computer.

Perhaps you’ve finished filing your taxes and want to clear some disk space, or maybe you encountered issues and need to reinstall the software.

Whatever the reason, here’s a detailed guide on how to remove TurboTax Deluxe from your Windows or Mac computer.

Before You Uninstall: Backup Your Data

Before removing any software, it’s advisable to back up any associated data. In the case of TurboTax, save all your tax files (.tax files) in a separate folder or external storage device so you can access them later if needed.

For Windows Users

Method 1: Through the Control Panel

1. Close TurboTax Deluxe: Make sure the application is not running. Close it if it is open.
2. Go to Control Panel: Navigate to the Windows Control Panel by clicking on the Start menu and typing “Control Panel” in the search box.
3. Uninstall a Program: Under the “Programs” section, click on “Uninstall a Program.”
4. Find TurboTax Deluxe: Scroll through the list of installed programs and locate TurboTax Deluxe.
5. Uninstall: Right-click on TurboTax Deluxe and then click on the “Uninstall” option. Follow the prompts to complete the uninstallation.

Method 2: Via Settings

1. Close TurboTax Deluxe: Ensure the software is closed.
2. Go to Settings: Click on the Start menu and then the gear icon to enter Settings.
3. Apps & Features: Click on “Apps” and then “Apps & Features.”
4. Find TurboTax Deluxe: Search for TurboTax Deluxe in the list of installed apps.
5. Uninstall: Click on TurboTax Deluxe, then click “Uninstall” and follow the instructions.

For Mac Users

Method 1: Drag to Trash

1. Close TurboTax Deluxe: Make sure TurboTax is not running.
2. Go to Applications: Open your “Applications” folder from Finder.
3. Drag to Trash: Locate TurboTax Deluxe and drag it to the Trash.
4. Empty Trash: Right-click on the Trash icon and select “Empty Trash.”

Method 2: Using the Uninstaller

1. Go to Applications: Open the “Applications” folder.
2. Find TurboTax Deluxe: Scroll to find the TurboTax Deluxe application.
3. Run the Uninstaller: If TurboTax came with an uninstaller, double-click on it and follow the on-screen instructions.

Common Issues and Troubleshooting

1. Incomplete Uninstall: Sometimes, remnants of TurboTax may remain on your computer even after uninstalling. In such cases, you might need third-party uninstaller software.
2. Reinstall Issues: If you’re uninstalling to immediately reinstall, it’s advisable to restart your computer in between to clear any temporary files.
3. Error Messages: Should you encounter error messages during the uninstallation, take note of the specific message. It may provide clues on what went wrong and how to fix it.
4. Updates and Support: Always refer to the TurboTax support page for the most updated instructions or troubleshooting guides.

Conclusion

Uninstalling TurboTax Deluxe is generally a straightforward process, but complications can arise.

Always remember to backup your tax data first, and carefully follow the instructions that pertain to your operating system.

For additional support, you may need to reach out to TurboTax customer support or consult specialized forums.

ALSO SEE: Why is TurboTax Making Me Pay?

40 FAQs on How to Remove TurboTax Deluxe

General Questions

1. Why might I want to remove TurboTax Deluxe?
   • You may want to remove it to clear disk space, fix software issues, or because you no longer need it.
2. Do I need to back up my data before uninstalling?
   • Yes, always back up your tax files to prevent any data loss.
3. Is uninstalling TurboTax Deluxe free?
   • Yes, uninstalling the software does not cost anything.
4. Does uninstalling TurboTax affect my filed taxes?
   • No, uninstalling TurboTax Deluxe does not affect any returns you’ve already filed.

For Windows Users

5. How do I remove TurboTax Deluxe from Windows via Control Panel?
   • Go to Control Panel > Uninstall a Program > Find TurboTax Deluxe > Right-click > Uninstall.
6. Can I use Windows Settings to uninstall TurboTax Deluxe?
   • Yes, navigate to Settings > Apps > Apps & Features > TurboTax Deluxe > Uninstall.
7. What should I do if TurboTax Deluxe is not listed in the Control Panel?
   • Try restarting your computer and check again, or use third-party uninstaller software.
8. Why am I getting an error message when trying to uninstall from Windows?
   • This could be due to various issues. Note the error message for clues on how to resolve it.
9. Is it necessary to restart my Windows computer after uninstalling?
   • It’s advisable, especially if you plan to reinstall the software.
10. Can I reinstall TurboTax Deluxe after removing it from a Windows system?
    • Yes, you can reinstall it at any time.

For Mac Users

11. How can I remove TurboTax Deluxe from my Mac?
    • You can either drag the application to the Trash or use the provided uninstaller.
12. What should I do if I can’t find TurboTax Deluxe in the Applications folder?
    • Ensure you’re looking in the correct folder and try using the Finder’s search function.
13. Why can’t I empty my Trash after dragging TurboTax Deluxe into it?
    • Make sure the application is completely closed and try again.
14. Is it possible to reinstall TurboTax Deluxe on my Mac after removing it?
    • Yes, you can reinstall the software at any time.
15. Do I need to restart my Mac after uninstalling TurboTax Deluxe?
    • It’s not strictly necessary but is recommended, especially if you’re encountering issues.

Troubleshooting

16. What do I do if remnants of TurboTax Deluxe are left after uninstalling?
    • You may need to use third-party uninstaller software to remove all remnants.
17. Why am I unable to uninstall TurboTax Deluxe?
    • Make sure the application is completely closed and try again. If the issue persists, consult TurboTax support.
18. Can TurboTax support assist me in uninstalling the software?
    • Yes, TurboTax has a support page for troubleshooting uninstallation issues.
19. What if I encounter a specific error code while uninstalling?
    • Note the error code and consult TurboTax’s support resources or forums for solutions.
20. Do I need admin rights to uninstall TurboTax Deluxe?
    • Yes, you’ll need admin rights to uninstall software on both Windows and Mac.

Additional Information

21. Where can I find my saved tax files on TurboTax Deluxe?
    • Tax files are usually saved in the TurboTax folder in your Documents directory.
22. Will my TurboTax account be deleted if I uninstall the software?
    • No, uninstalling the software won’t affect your online TurboTax account.
23. How do I know if TurboTax Deluxe has been completely removed?
    • The application should no longer appear in your list of installed programs.
24. Can I reinstall an older version of TurboTax Deluxe after removing a newer one?
    • Yes, but ensure you also reinstall any necessary updates.
25. Is it safe to remove TurboTax Deluxe?
    • Yes, as long as you’ve backed up your tax files.
26. Does TurboTax Deluxe leave behind any hidden files after uninstalling?
    • Usually no, but occasionally some remnants may be left. Use third-party software to remove them if needed.
27. Why would I use a third-party uninstaller?
    • If the standard uninstallation process doesn’t remove all components, third-party uninstallers can help.
28. Is the TurboTax Deluxe uninstaller available separately?
    • Generally, no. The uninstaller is typically bundled with the software.
29. How long does it take to uninstall TurboTax Deluxe?
    • It usually takes just a few minutes, depending on your system.
30. Are there any system requirements for uninstalling TurboTax Deluxe?
    • The requirements are generally the same as those for installing the software.
31. What happens if I change my mind halfway through uninstalling TurboTax Deluxe?
    • You can cancel the uninstallation, but this may cause issues. A complete reinstall is recommended if you change your mind.
32. Can I undo the uninstallation of TurboTax Deluxe?
    • No, once the software is uninstalled, you will need to reinstall it.
33. What should I do if TurboTax Deluxe reappears after uninstalling?
    • Ensure that you followed the uninstallation steps correctly and try again.
34. Can I transfer TurboTax Deluxe to another computer instead of uninstalling?
    • Yes, but you’ll need to deactivate it on the current computer first, if required by the software license.
35. Can I use TurboTax Online if I have uninstalled TurboTax Deluxe?
    • Yes, TurboTax Online is a separate service and is not affected if you uninstall the software.
36. Do I need to manually delete TurboTax Deluxe shortcuts?
    • Typically, the uninstallation process will remove all shortcuts, but if any remain, you can manually delete them.
37. Can I uninstall TurboTax Deluxe from a mobile device?
    • TurboTax Deluxe is primarily desktop software, but mobile apps like TurboTax for iOS/Android can be uninstalled through the app settings.
38. How do I uninstall TurboTax Deluxe from a shared computer?
    • You will need admin rights and should also ensure that other users have backed up any important tax files.
39. Where can I get additional help if I encounter problems?
    • TurboTax’s support website, forums, and customer service are good resources.
40. Is TurboTax Deluxe automatically removed when I upgrade my operating system?
    • No, OS upgrades usually don’t affect installed software, but it’s advisable to check compatibility before upgrading.

Remember, always consult the official TurboTax support pages for the most accurate and current information.